Frequently Asked Questions
Everything you need to know about shopping with Idáh.
How do I determine my correct size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants for specific garment measurements.
What is your return policy?
Idáh accepts returns on all unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain limited-edition collections may be subject to different terms.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually arrive within 7-14 business days.
Are your materials sustainably sourced?
Quality and ethics are at the heart of Idáh. We partner with certified manufacturers who prioritize organic fibers, recycled textiles, and fair labor practices to ensure our fashion is as responsible as it is beautiful.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.